The Beer Cellar is committed to ensuring customer satisfaction with our products and services. If you received a damaged item, please call or email us.
As with any food product, taste is personal and an exchange cannot be made on the basis of taste. Beer is also an agricultural product, and as with any such product, variation from bottle to bottle or vintage to vintage cannot be the basis of an exchange.
We will not be able to refund any shipping charges if the package was undeliverable due to incorrect information supplied on your behalf during the check-out process or adhering to shipping terms of adult signature required.